Microsoft dynamic CRM is considered as an appropriate option for many companies, but not every time. It comes with many limitations that become a barrier for its adoption.
Here I am sharing some points that you should go through before making an investment in Microsoft Dynamics.
An Expensive Choice
Before purchasing Microsoft Dynamics CRM you must take a look at the government incentives plus tax advantages for different types of investment.
For example the high upfront payment of $1,000 per user license with an addition of 20% maintenance fee every year. Overtime it becomes a very expensive option for organizations.
Storage Limitations
Microsoft dynamics only include 5 Gigabytes for data storage. You have to purchase the additional storage separately. You have to spend $9.99 per gigabyte per month. Not necessarily small size of organizations deals in small amount of data. For such organization 5 Gigabytes is not sufficient. Yet they have to pay a significant amount to increase data storage.
No Direct Database Access
It does not allow direct access to the database that become challenging for system integration. User manually load records but can’t reassign them later. The main reason not to create record is an unsupported way. It is not easy to verify that record is correct because data validation does not fire. If you miss anything, the real problem may not show up for months.
Upgrade Problems
Upgrade process of Microsoft Dynamics is not a simple. It is essential to review the known issues before upgrading. When you are doing a production upgrade, it is recommended to perform a test upgrade to ensure that you are going to have a minimal downtime.
Possible Downtime
Microsoft Dynamics has experienced downtime and performance issues. Users feel helpless when they have to wait a lot for a successful upgrade. It is out of their control to work when utilities are not responding. Sometimes upgrade hang up or locked up that creates a real problem.
User License Minimums
Microsoft Dynamic has minimum 5 user license which must be professional licenses. To access restrict functionalities and upgrades license is required. The different cost is associated with different license types. You have to pay for license charges and to wait a hectic upgrade if you are in really need of it.
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