Artificial Intelligence (AI) is making its way into next level ERP solutions through many applications. ERP systems are now the hearts of organizations. It not only automates basic accounting and HR functions but also influences daily tasks and achievement of the employees.
AI technology is now affecting significantly on future ERP systems. In this article, I will let you know about the main technologies of Artificial Intelligence that are going to impact on ERP with a greater Quotient.
Intelligent Automation
Intelligent automation is capable of supervising edge cases and handling unexpected situations. Natural Language Processing of Computer programs to ease the human-computer interaction is one of the most prevalent implementations of this technology. You can talk to assistant Robots and programs in your own language like you are talking to a human instead of generating queries and structure your request in difficult and machine adaptable language.
The complexity and cost of Intelligent Automation prevent it to gain a full advantage for the automation. Most of the applications are built around for a specific use case, while it can adapt to a broad range of real-time ERP scenarios within its use case.
Computer Vision
AI technologies mainly center on text-based inputs and back-end processes. Computer vision wants to implement machine learning and pattern recognition functionalities to images and videos. Visual Analysis and image sorting give a significant potential to ERP systems. Data can be analyzed via graphs and charts for better data insight. Future application of 3-D Data mapping is going to be very exciting for organizations.
Cognitive Automation
Cognitive Automation concentrates on knowledge-based job duties, for example, automatic email follow-ups and customer support. An ERP equipped with this powerful automatic solution can facilitate through decision-making process by emulating a human employee thought process.
For example, consider the Customer Support service, the cognitive automation handles a routine that looks for the best answer to the customer’s problem. Once they learn this information, they can guide customer step by step to resolve their issues. These automation tools can significantly boost efficiency and productivity with your ERP system.
Bottom Line
Business Process Automation is a key part of these systems. Artificial Intelligence takes it to one step ahead. The business sectors are going to experience exceptional growth in coming years though AI technologies.
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