We all have bad days. Sometimes we make an error while manually entering data, send the data to the wrong place, or mix up figures of sales order in our accounting system. But having an integrated system of ERP and CRM can reduce those vexatious data handling errors.
What do ERP Systems Do?
An ERP system manages important backend information i.e. customer’s information, history, accounting information, supply chain details, billing and shipping, and financial data after the order is placed. When integrated with the accounting system this system offers potential benefits to the business.
What CRM Do?
CRM deals with frontend information by handling valuable customer’s data and utilizing it with interactions and customer support. It helps managing sales pipelines along with upselling and cross-sell products and understand client’s prospects.
Integration Challenges
One option to streamline integration between the two is a custom point-to-point integration. This is a fragile method and quite difficult to maintain. A developer has to implement changes and manage connectivity for point-to-point connections. As changes affect the entire systems it creates a high chance of errors. This point-to-point integration provides a short term solution but gains complexity as the business grows.
Another method of integration, swivel chair data entry, is sometimes required to manually input the data from one system to another. This process takes a lot of time, human resource and is prone to errors i.e. typographical error as they transfer the data between the systems.
Our Approach to a CRM and ERP Integration Solution
ERP Gold provides a vital solution to help business to integrate their ERP and CRM systems. To simplify your business process we integrate the systems in such a way that the information sharing is evident to both front and backend systems to provide visibility to both frontend and backend. Business can focus on driving more operations and avoid the difficulties of trying to make data available.
Our ERP Gold tracks business processes and generates seamless connectivity. We offer the tools to have a clear picture of your customer’s data and thereby making valuable data to available to the right people from both ERP and CRM systems through a single interface.
We help businesses to easily integrate their ERP and CRM systems and create a deeper connectivity through cloud applications. Automating your business processes through our ERP GOLD can boost productivity and increase ROI. It offers a complete solution for financial management, accounting, and inventory management, warehouse, order management and a complete customer management. We provide scalable, flexible, and a secure solution for CRM and ERP integration for your business.
Like what you hear? Try us out with a FREE Startup Account, check out:
https://erp.gold