Emails are Not a Perfect Solution
Email may seem like a complete solution to manage your contacts and communication with your numbers of business clients. However, eventually, email reaches its limits in terms of analysis and automation. CRM keep all significant information in one central location where you can easily change, add, or edit customer information.
It Exposes Potential
Customers that have purchased from your company are more likely to do so again. CRM’s have features like automatic reminders and opt-in lists so you can follow up on valuable existing leads. (more…)