Salesforce Limitations has been a good source of consternation among business owners for the past few years. A number of entrepreneurs have utilized this software to track their sales opportunities. Though it has a low acquiring cost but there are numerous complications in producing reports from the sales data.
Here I am sharing some facts that will how salesforce can be a barrier in your business operations.
Salesforce does not support public clouds which limits hosting options. It prevents portability and is a threat to IT investment because of significant exit cost.
For example, if a customer chooses to extend CRM with custom development build with a single vendor tool set and only operates on one cloud. It is not likely able to transfer and protect the investment they made for CRM if they choose to leave.
Too much Customization
Sometimes there is too much customization. It lacks the intuitiveness that is necessary for out-of-the-box adoption making it challenging to fully grasp. Its interface is filled with tedious and cumbersome tools that can be distracting and repetitive to annoy the users. They face difficulty in transition between transactions. To process transactions they have to go through multiple screens.
Limited Data Visualization
Salesforce has implied some poor practice to for the ambiguous data visualization techniques. Salesforce perspective for business approach human-oriented and it limits the knowledge that can be gained from their product. Users have to find data, put forward a query and wait for the answer.
The real power of analytical product is not obtaining answers to the questions asked. It is about the discovering the more insight of data that is not asked.
Report Sharing Problems
Although the desired report is somehow generated through the Salesforce still there are a host of issues related to the sharing of these reports. Salesforce reports can only be sent to Salesforce reports can only be shared with the Salesforce users. So, all employees are supposed to be registered for Salesforce account to circulate a report for a cross reporting.
Limited User’s Role
Unlike its competitors such as ERP Gold Salesforce do not allow a user to have multiple roles. This creates challenges for secured use and user experience for the companies that work with multiple lines of business.
Less functionality beyond CRM
For a large enterprise which is looking broader business suits including HR software or an ERP, Salesforce fails to facilitate. The inconsistent nature of the Salesforce and shallow integrations do not stand up well to cloud solution from competitors such as ERP GOLD.
See More:-Why Integrate CRM?